Did you guys move from 926 Bedford Ave, Brooklyn, NY 11205?
Yes! Ortmayer Materials Handling, Inc is now located at 855 Williams Ave, Brooklyn, NY 11207.
Can I receive my package faster ?
Yes! We offer express options to help you receive your packages on time in case of an emergency. You can go over the different express options by calling us at 1(718) 875-7995 before submitting your order.
Who can I contact in order for me to get a RMA form?
Please contact us at [email protected] in regards to obtaining a RMA form.
How do I know which hand truck is fit for the job?
Several factors dictate a hand truck style. For example: the size and type of load, obstacles involved, height of standard load and terrain traveled. For help finding the model that best suits your needs, call our Customer Service department 1(718) 875-7995.
Why should I use an aluminum hand truck when steel is less expensive?
Aluminum hand trucks help reduce risk of driver injury due to fatigue because they are lighter and easier to use. Repairs can be done quickly, less expensively while saving time and money.
I have a hand truck that needs repair. Who do I call?
The best thing to do is bring your hand truck in to our warehouse where we can better assist you with your situation. Ortmayer Materials Handling, Inc. are all certified in the maintenance and repair of our products and will be happy to assist you.
Do you guys repair Pallet Jacks?
Yes, Of course! just bring in your Pallet Jack and we will be able to fix any problem that you may have encountered.
Who do I contact if I want to pay an invoice?
Please contact us at [email protected] in regards to paying an invoice.